Harper's Tire (1931) Ltd
403-253-8449
5516 4th Street SE
Calgary, AB T2H 1K7 51.005137 -114.053759
http://harpers.mechanicnet.com/
403-253-8449
5516 4th Street SE
Calgary, AB T2H 1K7 51.005137 -114.053759
http://harpers.mechanicnet.com/
4.91/5.00 average rating
839 reviews
839 reviews
[ Write a Review ]
|
|
| I arrived at about 7:45 a.m. the day before the cold weather hit. Lots of other people there, but service was quick and they said they would have the car ready by noon. I wasn't able to be there until just after 5:00, they were still open serving customers. Very reasonable prices. A bit far from Transit. |
|
|
| Staff was very friendly as always, but not sure about value for money and also so hard to book an appointment, can't get any even a month ahead ?? |
|
|
| GREAT SERVICE |
|
|
| Good service but tires are seldom inflated to specification. |
|
|
| Very friendly and helpful service. Was dealt with immediately and the complementary coffee was good! |
|
|
| Friendly, efficient and knowledgeable |
|
|
|
|
| I was pleased to get an appointment quickly when I called! The work was done well as far as I can tell. I came back to get my tires torqued and it was done quickly by a cheerful mechanic. The only down side was when I came in for my 8:00 appointment, I was told I was scheduled for 9:00 (not cool)- and so spent an extra hour waiting for my car. I had time that day, so it wasn't a big deal, but if I had had another schedule, I wouldn't have been able to keep my day on track. On the whole, though, so friendly and capable - the whole shop has a good, quality feel to it. Thanks! |
|
|
|
|
|
|
| Usually good service but they lost the centre piece of one of our wheels. |
|
|
| They replaced the fuel pump, but the car was not put back correctly or reset to be drivable. Specifically, the rear seat belt latches were not threaded through to be accessible causing considerable time to fix just as we trying to leave on a long journey. Additionally, when the car was warm, it wouldn't restart. This was tracked down to the computer controls for the throttle body. When the battery is disconnected for more than 1 hour, the system should be reset for the car to work properly. So, disappointing to have spent $750 and have to take the car to a garage while on vacation to get it fixed again. Both of these issues were simple and should have been dealt with before returning the car to me. |
|
|
| Great service!! |
|
|
|
|
|
|
| Fantastic Service! |
|
|
| I booked an out of province inspection over the phone with a staff member who I do not know the name of . When I arrived at the appointment on time, Bob O. told me that I had to get an inspection report from Tesla in order to do the inspection. Now he knew that right away and I had no idea. I asked why I was not told this in advance and he just shrugged his shoulders. I told him I would drive to tesla right away which was about a 5 minute drive. When I went to Tesla they said they sent me to Harper tire because they did a car before there and know that they need a report on the car from Tesla. So they acted quickly and sent me a report within an hour. They told me they told this same thing to Harper Tire when they had a car before. I told this information to Bob. O and he said that is not true. I am not sure who is lying but I think based on Tesla recommending them and both placing know a report was needed, it was Harpers responsibility to tell the customer to get the report or ask for my VIN and request the report as Tesla said and told them to do it the next time they have a Tesla. And finally, they had the job done just before closing and I told the guy on the phone to leave the car out from with the key under the seat and I could open the car as I would be late as I had to take Uber to get there and gave him my credit card over the phone. Well I was cold and a storm was starting and the uber driver dropped me off, and guess what, they did not leave the car outside but put in it the garage. They said is was a misunderstanding. Well it cost me $20 uber back home and back again the next day. So this was a terrible service experience from start to finish. |
|
|
|
|
| Over 2 hours to change tyre over!!. This was the second time this year |